Important agent events—including collisions, collision resolutions, and service starts—are visible within the Windows Event Viewer and the OS X Console utilities, allowing you to proactively track activity and address issues that directly affect users.

Within the Windows Event Viewer, the following events can be found in the Application section, and are categorised at the Information level. The Source of these events is listed as ‘Nimbox Vault’

Registration events

Event Type

Description

Event ID 

Desktop Client Registered

A new desktop client has registered with the Nimbox platform, either from the client UI, or using a script.

1024

Desktop Client De-Registered

The desktop client has been de-registered from the Nimbox platform.

1025

User [Name] Registered

The named user has successfully registered with the Nimbox platform, either from the desktop client UI, or using a script.

1026

User [ID] De-Registered

The identified user has successfully de-registered from the Nimbox platform (unlinked the desktop client), either from the client UI, an automated script, or from the web app.

1027

All Local Users De-Registered

All local users have been successfully de-registered from the Nimbox platform during the client uninstall process. This message is useful when one desktop client is uninstalled on a multi-profile machine.

1028 

User Registration Failed: [message]

An error occurred while attempting to register with the the Nimbox platform, either through the desktop client UI, or using an automated script. The message will indicate a possible cause, such as a connection failure.

1029

Syncing events

Event Type

Description

Event ID 

Syncing Paused

File syncing has been paused, using the desktop client UI.

1280 

Syncing Resumed

File syncing has resumed, using the desktop client UI.

1281

Sync Error [rsub_id]:[message]

A file syncing or backup error occurred for the named root ID. The message indicates the possible cause of failure–for example: batch add failure, DB not found, revision not current, etc.

1282

Sync Successful [rsub_id]

A successful file syncing or backup event occurred for the named root ID.

1283 

Service events

Event Type

Description

Event ID 

Service Start

The desktop client service is starting.

512 

File collision events

Event Type

Description

Event ID 

Collision Created

A collision has been logged.

768

Collision Resolution

A collision has been resolved.

769

Collision Failed

A collision was logged, but the conflicting content disappeared while attempting to resolve. Please contact support. 

770

Collision Message

A message has been generated related to a collision event. 

771

Viewing Events in RMM Tools

Optionally, you can utilise Remote Monitoring and Management (RMM) tools to proactively monitor these events. For example, you could generate alerts and create reports to optimize solutions for end users.